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Contact Us

Have a question?

Please send us a message if you need help ordering, have a query before you place an order or even if you would like an update on an order you have already placed.

Don't forget, our items are all handmade to order exclusively to your requests. View our current turnaround times.

Message Us or email thetutufactory@hotmail.co.uk and we will get back to you as soon as we can!

As we are a very small business, run from our home our emails are replied to when we are available. Our main focus is making up orders to get them out as soon as we possibly can.

Please allow up to 2-3 working days in busy periods. We will get back to you as soon as we can.

Please check out the FAQs to see if we can answer your question there instead of having to wait on a response.