Tutu Factory Current Turnaround
The majority of our products are hand made to order, exclusively for you!
Our current turnaround is up to 4 weeks to be dispatched.
We will be away 13th-24th April 2022.
No orders will be processed in this time. If you place an order by accident we will refund and cancel when we are back. No one is in the office to answer any emails. Thank you for your patience when waiting for a response.
We will always aim to get your order out as soon as possible. We are a small, family run business where your order is made to your specifications, and we thank you for your patience in awaiting your order.
If you are in a rush for your order you can always upgrade your delivery service or add the Rush Fee.
Large orders over a certain amount may need their postage costs calculating manually. If the website does not allow you to complete your order please email us so we can calculate a final shipping price for you . Please include all information of your order to enable us to give you an accurate price as quickly as possible.
After your payment is authorized and verified your item will be dispatched as soon as possible.
Your order will be sent to the address that is on your Tutu Factory UK account or PayPal account.